Terms & Conditions

We provide visa consultancy and application-support services, including documentation review, form preparation, appointment booking guidance and submission support for tourist, business, family, study and work visas.

We are a private consultancy and are not affiliated with any embassy, consulate or government department. We do not issue visas — the decision to grant or refuse a visa is made solely by the relevant authority.

You agree to:

• Provide accurate, complete and truthful information and documents.
• Pay our consultancy fees and any third-party charges (embassy fees, biometric fees, courier fees) on time.
• Notify us promptly of changes to your travel plans, contact details or circumstances.
• Comply with the laws of the country you intend to visit.

Providing false or misleading information may result in visa refusal or a ban, and we cannot accept liability for outcomes caused by such inaccuracies.

Our consultancy fees are quoted before engagement and are separate from embassy, biometric, courier and translation charges. Fees are payable in advance unless otherwise agreed in writing. Third-party charges are non-refundable once paid to the relevant authority.

Because most of our work is performed up front, our consultancy fees are generally non-refundable once application work has begun. We will, however, refund fees for services we have not yet started.

A visa refusal does not entitle you to a refund of our consultancy fee, as our fee covers preparation and submission support, not the visa outcome. Refund requests should be sent to contact@travellinks.uk.

To the fullest extent permitted by law, our total liability to you for any claim arising out of or in connection with our services is limited to the consultancy fees you have paid us for the service in question.

We are not liable for: visa refusals, processing delays by embassies or third parties, missed travel, denied boarding, currency fluctuations, or any indirect or consequential loss.

Nothing in these terms excludes liability that cannot be excluded under UK law.

All content on travellinks.uk — including text, graphics, logos and images — is owned by Travel Links Solution or our licensors and is protected by copyright. You may not copy, redistribute or use our content for commercial purposes without our written permission.

Our website may link to external websites operated by embassies, airlines or partners. We are not responsible for the content, accuracy or privacy practices of those sites.

We may suspend or terminate our services if you breach these terms, fail to provide required information, or make payment that cannot be completed. You may end our engagement in writing at any time, subject to the refund terms above.

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Travel Links Solution · 138 Milton Street, Northampton, NN2 7DE, United Kingdom · contact@travellinks.uk · +44 787 946 5341.